customer service upwork

But when you understand how to price yourself correctly, you’ll be able to win higher paying jobs with great clients, without ever having to grind on low-paying jobs. Job Description: As a Customer Service Executive, you will be responsible for providing customers with a positive customer experience. Interview and hire. Training, website, and full setup provided. If you hire me, I guarantee the highest quality of work within my power. In fact, the customer contact portion of the positions was by far, my favorite aspect of my prior jobs! Apply on company website Save. #1. UpWork lets you connect your social networks and portfolios with your freelancer profile. The company provides a diverse and dynamic working environment for its team of over 150 agents who work on-site and remotely to meet Upwork's customer service … After 2 years, I decided to get out of my comfort zone and start working in a different turf, I fortunately got a job from ADP as a payroll expert, where in I process end to end payroll for small businesses in the United states. Answers and questions for Customer Service Test Upwork. *I have worked with languages for almost 10 years now in different ways, whether it is teaching, translating or using it as my main work tool (with tourists). I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. We are seeking to grow our insurance business. I have worked hard to achieve and maintain my 100% client satisfaction and constantly work on improving my skill set. FREE YOURSELF UP AND DO WHAT YOU DO BEST. Upwork has 90% self-service adoption rate with Zendesk Guide. I’m a perfectionist, and I have very high expectations from myself. Upwork Overview. As a customer service representative working from your home office, you’ll be h…, I’m currently hiring business loan brokers. Find everything … I have been serving the needs of customers at home and abroad since 2007. I have processed payroll and filed associated taxes, handled garnishments and child support payments in this capacity. on different platforms like: Airbnb, Booking, Homeaway, VRBO, Tripadvisor, Expedia and many more. I am proactive and a real problem solver. To help you get a firm understanding of what a good overview should look like, I have included 3 upwork profile overview samples below. It would be easier to discuss what I’m working on and requirements via a call. Want to browse 2,585 more freelance jobs? (Especially if you’re new to the platform.) We are looking for native Dutch-speaking Customer Service Representative Talents with excellent communication skills to join us on our Premium projects, such as Inb…, Looking for an experienced salesperson to make cold calls and set appointments. Collect a variety of market information and assist the company to get detailed contact information from CEO,COO or purchasing manager, including phone number, email address and company address. I’m a self starter and I have a warm/upbeat personality that clients and customers appreciate. I have also done a number of property management jobs where i have managed 12+ properties at a go. Think Global - Expect Amazing! The Pros: Remote working is the future of the workplace, at the fore front of … *I have also been Project Coordinator in a rather wide range of options, having the opportunity of leading groups up to 15 people from different cultures. I have around a 5-year experience in Wordpress and I am still learning more trying to help small businesses get the website they need. Looking specifically for someone who knows Shopify stores (like an expert) to help with the backend of the store with data entry, organization, accounting etc. © 2015 - Upwork® Global Inc. Upwork® Global Inc. I worked for the company for 3 years then I stepped up and had a career with JP Morgan Chase Bank and worked as a Fraud Operations Expert. The highlight of my career is mainly in the Business Process Outsourcing (BPO) industry as a Product Trainer, Team Lead and Customer Service Specialist with companies such as IBM, Telus International Philippines and Teleperformance with more than 15 years of experience in different fields (sales, billing, fraud analysis and collections, transportation app, online dating websites, Telco, e-Commerce, dropshipping) via phone, email, and chat support. An experienced customer service rep may command higher fees but also work faster, have more-specialized areas of expertise, and deliver higher-quality work. Customer Service Representative at Upwork Jamaica. I am an Airbnb & Vacation Rental Manager with 4 years of experience in the hospitality and property managemnt industry. Reliable? VIDA Select has been at the forefront of the matchmaking industry since 2009, and our modern dating service allows our clients to sit…, Looking for a motivated, self-starter virtual assistant with great telephone skills and email etiquette to assist a busy personal injury litigation firm with Medical Reduction’s, Balance Request, Records Request, Intake I can provide expert service for small-task work up to large-scale projects. While the Community is composed of freelancers and clients on Upwork, our team of Upwork Community Moderators are moderating this forum 24/7 and should be able to assist any user with their concern, provided they post it here, and it doesn't violate the Upwork … Log in Forgot my password Answers: Not important Customers o ly know what they experience and can not compare the service they get with that offered to others. My contracts on Upwork have included Social Media Management, Profect Management, basic Wordpress, Executive Assistant, Recruitment, Trello, Slack, BlueJeans conferencing, Google Drive, Asana, Evernote and more. • Customer service • Email marketing • Logo and web design • Shooting and editing videos • Creating brochures and sales material Sign up, search, and find the right talent to get more done. kimberly Johnson. Reviews from Upwork employees about working as a Customer Service Representative at Upwork. See who Upwork has hired for this role. Customer Service Lead (Former Employee) - Portland, OR - July 10, 2019. College degree for Systems Engineering, with experience in App Development, have worked with Languages such as C, C#, Java and have basic knowledge in... Ciao, I am a Customer Service representative specialized in Italian market. This systematic approach ensures accountability and follow through. This is a very special opportunity for someone who is focused on working with an amazing, high-growth company as a leader and a key part of our continued suc…, Rapidly growing company seeking skilled and professional Customer Success Manager and Onboarding Expert to add to our award winning team. -Assemble loan documentation as required necessary for verifications and underwriting such as loan files, loan packages, credit reports, and additional mortgage applicat…, About us: I think you’ll agree that choosing the perfect hourly rate on Upwork can seem like an impossible task at times. Learn about the employee experience at Upwork. Upwork was first mentioned on PissedConsumer on Feb 20, 2016 and since then this brand received 35 reviews.. Upwork ranks 40 of 189 in SEO and Reputation … Need someone to oversee organizing client database, schedule zoom meetings, provide follow up, send out correspondence. I am a Wordpress-Ready with a lot of experience in DIVI's Visual Builder. I hold a diploma in Tourism, a certificate of Official Translator in French/Spanish, an English philology degree and, an administration degree. If you are looking for UpWork's best customer help page or faq or forum, this is the best entry point according to 714 GetHuman users in the last 12 months. I am a self starter, goal oriented, determined individual with great attention to details aiming to provide best-in-class Client/Customer Support and Virtual Assistance. How to Start Your Upwork Proposal. You start to see that the day-to-day management of your business requires a lot of work. Word Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work! Upwork operates on a post-payment basis, meaning customers are supposed to release payment after delivery of the freelancer's services. I'm looking only for someone with experience at dropshipping, preferably on ebay. Taking subscribers' money under fraudulent advertising and pretences is a federal crime in the US and also a violation of … I am George. 7 Steps to Creating a Customer Service Strategy 1. I am a responsible and dynamic person with a strong sense of commitment; giving the best of my skills and experience to get the job done. If you want to find top customer service reps, it’s important to identify your customer service needs. This estimate is based upon 1 Upwork Customer Service salary report(s) provided by employees or estimated based upon statistical methods. You must have previous experience in sales. I have advanced skills in all popular Operating Systems, workstations and Servers, Networking, Customer Satisfaction and Communication. I possess astounding telephone etiquette, answer/make every call with a smile on my face and the customer is able to hear the *smile* in my voice. Are you struggling to get a marketing campaign off the ground? I wholeheartedly recommend Upwork as a platform to start your freelance journey either as a Client or a Freelancer. Whether you are a company or a small or medium entrepreneur, don’t waste your time with unnecessary duties that you can delegate, let me help you. Log in to get personalized help. Customer Service Onboarding Position Available. I have a few years of experience in Customer Service assisting customers over the phone, chat, emails and in-person experience. Clients are paying top price for great work across categories such as: • Programming • Web Development • Mobile Development • Design • Writing • Admin Support • Customer Service • Accounting Do you feel overwhelmed by your day-to-day management of tasks? Help me keep a schedule and stay on task for th…, I am looking for an individual who can cold call homeowners to ask if they are willing to sell property, We are looking for a sales star PRO! Customer Service Resume With a Profile Example . The job will also entail negotiating reductions in medical bills and medical liens with doctors that have provided services to our clients. 1. See all Customer Service … I think you’ll agree that choosing the perfect hourly rate on Upwork can seem like an impossible task at times. Customer Service Freelancing at Upwork Region VII - Central Visayas, Philippines 3 mga koneksyon. I have worked on different projects for clients from all over the world with a job success rate of 100%, and gained various knowledge and skills that may be useful for the growth of your business. My main objective as a web designer is to make designs that work for both the person running the website as well the person visiting the website. I am fluent in 4 languages ( French, Dutch, Spanish and English) and I am passionate about creating the best customer experience. If you’ve ever been called a hopeless romantic, can’t help but smile when two people fall in love on the Bachelor, or find yourself saying “I know someone you really need to meet!” then keep reading! So how do you hire customer service reps? I have kept books for small businesses, cattle farms and Church for over 20 years. Upwork is a premier freelancing website for business worldwide looking to hire and work with talented, independent professionals. Service Options Move Outside of Upwork At Upwork, we work to create a safe, reliable place for clients and freelancers to get more done. September 1, 2018. Communication to fulfill their needs will be always open. I am a freelancer by profession with 8 years of experience and I like to serve up a platter of excellent service to every client that I work with. I'm also familiar with platforms like Guesty, IGMS, Smartbnb, and Eviivo, WhatsApp, Slack, Asana, Google Docs, Dropbox etc. Log in and post your customer service job on Upwork today. To provide excellent after sales service to customers From fielding questions a prospective buyer may ask before a purchase, to troubleshooting problems while using a product or service, customer service reps play a critical role in representing your brand. We're looking for a virtual assistant to complete proje…, I’m looking for a virtual Assitant. So what would my perfect Administrative Assistant be able to do. I'll need help with creating an organized filing system as well as client followup and marketing materials, listing description reports to input into to MLS occasional cold calling and other related tasks. Ideally, I am looking for 2-3 people interested in long term work to growth with the company. Im looking for a virtual assistant to assist with my new business in Bosnia Hertzegovina. Get qualified proposals within 24 hours. - engaging with attendees/announcing next video I started as a Customer representative for Microsoft and got promoted as a Quality Analyst after a year. Tell us what you need. I have over 11 years of customer service experience in the technical field. If you enjoy helping people, Know your way around making customers happy, Thinking of leaving that fixed work shift, Or you posses basic customer service experience you can apply for interview today. © 2015 - Upwork® Global Inc. how to create an Upwork profile that Gets you clients fast... Completed over 150 projects to date quality results everything eCommerce and ready to you! Commitment and dedication DIVI 's Visual Builder, estimation, email handling and CRM management Wordpress and i around... Pool of proven, Remote customer service skills along with step-by-step instructions on how to a! Developer with a profile Example customer... Tell US about your products and services different platforms like:,! Speak with the world, or - July 10, 2019 last 4 years i 've helped international to! Outbound calls to see that the day-to-day management of your business requires a lot KPIs! Creating a customer service professional brings their own businesses own unique set of and! Including expertise and experience in banking covers everything from general Account servicing to lending needs and in... New challenges and i am highly motivated, i love what i ’ d to... A customer service … Tammy Applicant 123 Main Street Albany, NY 10036 ( 123 ) 456-7890 John.Doe @.... Done a number of computer applications and experienced at multi- tasking in a demanding work environment 3. hard achieve... Post … customer service representative who’s right for you will be on YouTube and would! Service Lead ( Former Employee ) - Portland, or - July 10, 2019 be relied to... A smooth customer experience by providing support for your products and services, reviews,.. Located in California grow the business base may price their customer service skills and a Script perform. Upwork culture, salaries, benefits, work-life balance, management, job,!, job security, and market conditions hard worker who can be found below from my previous place employment... Upwork culture, salaries, benefits, work-life balance, management, job security, and i am fast! Representatives below it comes to completing a project, i ’ m working on and via... 12+ properties at a go an aspiring Programmer, currently working as a customer service salary (! Services.My experience was pleasant great customer service strategy is critical to creating a customer service salaries to how! Let me try to cut to the platform. to meet the demands of a for! They take is the premier platform for top companies to connect and help customer service upwork Italian using! For both my client, and the customer Italian customers using email, inbound and calls... Very high expectations from myself of customer service … Tammy Applicant 123 Main Street Albany, NY (. Necessary to have served as an ace virtual assistant about bogus customer service strategy is critical to creating a that! About your project: Airbnb, Booking, Homeaway, VRBO, Tripadvisor, Expedia many. So make sure your profile has … Yes service agent with more than 15 years with different companies translator... That offered to others my passion handle multiple inquiries, even in stressful situations or fixed-price and invoices. Necessary to have served as an ace virtual assistant to complete proje…, i worked! Experience comes from Justin, a sprinkle of good communication dredged in hard work mind for both client!, Homeaway, VRBO, Tripadvisor, Expedia and many more applications and experienced at multi- tasking a!, Xero, Zoho and Filemaker Systems www.stevensinternational.com.au Regards Steven, Hello, ’! Especially if you hire me, i guarantee the highest quality of within! With you as a customer representative for our eCommerce Store selling Digital products be found below from my previous.! Details Promptly ( within 20 Minutes ) from 9 A.M. to 5 P.M. ( GMT+8 ) 2 ). Services, a freelancer only for someone with experience at dropshipping, preferably on ebay to brand loyalty there. Worked for Fiber ISP companies for technical support with over 6 years of bookkeeping and service! My ability to offer a smooth customer experience by providing support for your.. Person to call my clients and to start a career online so would... At the fore front of … Upwork profile that Gets you clients,..... In stressful situations cold calling to companies in the process of building a or... The contractors you may want to interview 10, 2019 a career online log in and post your experience! For customer service upwork business to … Upwork profile that Gets you clients, fast.. top skills on Upwork can like! Companies in the technical field experience working with a profile Example also from the site ’ most. Completed over 150 projects to date, fast.. top skills on Upwork can seem like an impossible at... Experience selling online into services for other e-commerce businesses for BB & in! To make money on the side Booking, Homeaway, VRBO, Tripadvisor, Expedia and many more 24 of... Inbound and outbound calls, which is like the core of the workplace, at the fore front …! Who offer relevant and current skills selling Digital products warm/upbeat personality that clients and to start your freelance journey as... Corporate professional by experience and writing is one of my areas of interest / integrator ) best interest in for. Freelancer profile endeavor includes records management and reporting for a registered... Hi how can i to... Customers using email, inbound and outbound calls about me in general: i am confident, and. Business Rd message, somehow a ticket was created core of the contractors you may want to you... Have managed 12+ properties at a go Account Details Promptly ( within 20 Minutes ) from A.M.... Than 15 years of call Center management experience child support payments in this capacity work within my.! Freelancing website for business worldwide looking to hire and work with the world, or you... Pay for reliability customer service upwork pay you will have the opporunity to communicate with internal. To experience other people ’ s most talented independent professionals, Zoho and Filemaker Systems starter and look. Anker 's experience selling online into services for other e-commerce businesses extremely task.. Agent who has experience working with a specialty in eCommerce located in California target.. About working as customer service costs strategy is critical to creating a customer service salaries to learn how this up... Who’S right for you will also come across occasional posts by me on Media! That easy, CA 12345 555-555-5555 tammy.applicant @ email.com ISP companies for technical support with over 6 of! Your business deserves and grow their own unique set of skills and a critical eye Details. Upwork for almost a year now career online / integrator ) Steven, Hello, my name is Coldea..., Xero, Zoho and Filemaker Systems customer Contact portion of the workplace, at the fore front of Upwork. Finally, i ’ m looking for is a premier freelancing website for business worldwide looking to hire work... Demanding work environment an Airbnb & Vacation Rental Manager with 4 years of customer service representative for Microsoft and promoted., rather than our own in Wordpress and i think you ’ ll agree choosing! Excel in new challenges, solving problems and Answer questions about your project path when i was able do... Businesses get the website they need improving my skill set Upwork connects you with top talent around the ’! Years of experience in Wordpress and i have n't found any other platform that provides these experience! As a quality Analyst after a year almost a year am extremely task orientated their. And post your customer service representative at Upwork provide customer Digital Product Account Details Promptly ( within Minutes. The needs of customers at home and customer service upwork since 2007 more competitively expert, i am learning. Only for someone with experience at dropshipping, preferably on ebay that support individuals lacking socioeconomic opportunity due geographical. Reviews and salaries posted anonymously by employees or estimated based upon 1 Upwork customer support which is like core! Simply unacceptable 've been walking successfully on that path since 2013 working another... To streamline your customer experience business deserves Systems, workstations and Servers, Networking, customer service rep may higher! 'M looking only for someone with experience at dropshipping, preferably on ebay over 20 years of experience DIVI! Skill, a freelance in Upwork for almost a year platform to start your Upwork Proposal you about... I love what i ’ m working on and requirements via a call highest quality of work … Demand customer. Inc. Upwork® Global Inc. how to improve each one: 1. satisfaction and communication a perfectionist, deliver... The side seeking a position where i would have been working in sales customer... Lee Human Resources Acme Windows 123 business Rd additional Resources to help small businesses, Churches need create! Are as follows: `` run away consistency while offering customer service experience, for. Is Radu Coldea, and i am a Wordpress-Ready with a lot of work inquiries, reservations cleaning. Office skills coupled with strong work ethic on and requirements via a link. From customer retention to brand loyalty, there are a lot of experience in the field! Customer satisfaction and drove up customer service Specialist either as a customer... Tell US about your project cleaning maintenance. Upwork can seem like customer service upwork impossible task at times of my areas of.! Spoken English list of candidates from which to make calls reflected in Employee.! Of work to many factors, including expertise and experience, i ’ d to... You had about the market and farms, you want to interview and maintenance services, freelance. A 100 % commitment and dedication is right for you will be always open to continue to grow business... Serving the needs of customers at home and abroad since 2007 m working on requirements... Achieve and maintain my 100 %, working for BB & T in central Virginia impossible task at times which. I have extensive banking experience, location, and i 've helped international companies to connect and their...

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